There isn't even a parallel universe where these pillows could be considered high or firm. They are low and soft.
Good price for product and efficient service and delivery
Unfortunately this item was not as described. Rather than using it ourselves (as intended), it has gone to the guest room. The euro pillows are great but the standard pillows are not worth purchasing.
Good morning Melanie, Thank you for your review. We are sorry to hear of your disappointment with our Hotel Collection Ultimate Loft (High and Firm pillows) we appreciate your feedback which will be passed onto the relevant team. Kind Regards, Lisa - Customer Service
I bought the firm and high pillow, but within months it was half of its original height. This resulted in waking up after a poor night's sleep with a stiff neck and a headache.
Good afternoon Trish, Thank you for your review. We are sorry that you are not satisfied with your purchase. We appreciate your feedback and will pass this onto the relevant team. If you would like to discuss this further please contact our customer service team at 1800 630 034 or info@tontine.com.au, and we would be happy to assist. Thanks, Tontine Team
I am very happy using these every night. An ultimate pillow is what they are. Great for sitting up in bed or just lazing on. I like these a lot.